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FAQs

Are your overcoats true to size?

Yes, our coats are designed to fit true to standard U.S. sizing. However, we recommend checking our size chart on each product page for the most accurate fit.

Do you offer custom sizing or tailoring?

At the moment, Sharpet does not offer custom sizing or tailoring. However, our sizing options cover a wide range from XS to XXL for most styles.

How do I care for my overcoat?

We recommend dry cleaning only for all overcoats to maintain their shape and quality. Avoid machine washing or tumble drying.

Can I return or exchange an overcoat if it doesn't fit?

Yes! Sharpet offers a 30-day return and exchange policy (depending on each case) on unworn and unwashed items with original tags. Please visit our Returns & Exchanges page for full details.

How long does shipping take?

Standard shipping within the U.S. takes 5–7 business days. We also offer expedited shipping options at checkout for faster delivery. Follow our Shipping Policy for more information.

Do you offer gift wrapping or gift cards?

Yes, we offer both digital gift cards and optional gift wrapping—perfect for holidays, birthdays, or special occasions. Please contact us at support@sharpet.store for more information.

Are your coats suitable for extreme cold weather?

Our wool and cashmere overcoats provide excellent insulation for typical winter weather. For extremely cold temperatures, we recommend layering with thermal wear or selecting our insulated or lined models.

EMAIL: support@sharpet.store

ADDRESS: 76 Nassau St, New York, NY 10038, United States

CUSTOMER SERVICE HOURS: Monday-Saturday: 8:00 AM–5:00 PM (GMT-4)